Returns & Exchanges

At indiebeer, we strive to ensure every brew arrives in peak condition; however, due to the perishable nature of our products, we can only accept returns on damaged or incorrect items within 14 days of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Carefully check your order upon arrival for any signs of leakage, breakage, or incorrect items before opening the bottles or cans.

• 2.
  Contact Our Team

  Email our support team with your order number and clear photographs of the damaged goods to initiate a formal return or replacement request.

• 3.
  Package the Items

  Place the unused items back into their original reinforced transit packaging to ensure they are protected during the return journey to our warehouse.

• 4.
  Receive Refund or Replacement

  Once we verify the returned stock, we will issue a full refund to your original payment method or dispatch a fresh replacement at no extra cost.